Job Description:
Job title: Team Leader/Supervisor – immediate start available
Location: Trafford Shopping Centre
Hours, contract type: Full time, permanent (weekends included)
Must be fully flexible and able to work late shifts (closing at 10pm).
Love cookies? So do we.
At MyCookieDough, we started with a dream (and a serious sweet tooth) at university. We perfected a gooey, fresh-baked cookie dough that the world had never seen before – and the rest is sweet, sweet history.
From Cardiff to Manchester, now we’re growing further – and our store in Trafford Centre needs a passionate Team Leader to lead the way!
OBJECTIVE:
We are currently seeking a Team Leader to join our team at My Cookie Dough in Trafford, UK. As a Team Leader, you will be responsible for overseeing the day-to-day operations of our store and ensuring that all staff members are providing exceptional customer service.
Key responsibilities:
- Assist in the training and development of staff members
- Supervise and delegate tasks to staff during shifts
- Ensure that all food safety and hygiene standards are being met
- Handle customer complaints and provide solutions in a timely manner
- Assist in monitoring inventory levels and place orders for supplies as needed
- Maintain a clean and organized work environment
Selection criteria:
- Previous experience in a supervisory role
- Excellent communication and interpersonal skills
- Strong leadership abilities
- Ability to work well under pressure
- Knowledge & understanding of food safety regulations
If you are passionate about providing great customer service and have a strong work ethic, we would love to hear from you.
Please submit your resume to apply for the Team Leader position.
Benefits:
- Company pension
- Employee discount
- Store discount
Ability to commute/relocate:
- Manchester M17: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Please confirm a few dates/times when you would be available for a face-to-face interview – thank you!
Experience:
- Food retail: 2 years (preferred)
- Supervising: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person